If you receive an order with an incorrect, missing, damaged or defective product, please contact our international customer service team. Please have the information below handy when you call (or provide it in your email message).

  • Customer number
  • Invoice number
  • Method of shipping
  • Tracking number
  • Description of the issue (missing item, damaged item, etc.)

We will work with you to resolve the issue promptly. You can go to our 
contact information page to reach our international costumer service team.