Four points you can count on:

  • Rio Grande assures you that your information and privacy will always be protected.
  • We will never sell, rent, or share your personal information, including your e-mail address, for direct mail or telemarketing purposes.
  • Any personal and bank information you provide is used only for the verification and processing of your order.
  • If you don't want to receive correspondence in the future, just let us know (see contact information below).

Rio Grande is committed to ensuring the privacy of its website visitors. We will not sell your e-mail address to, or share it with, any other organization. We know your privacy is important to you. We comply with guidelines set by various privacy organizations so that we can offer peace of mind to all visitors of our website.

Just to be perfectly clear, our website will recognize our visitors' domain names and e-mail addresses (when possible). We collect this information, as well as the e-mail addresses of those who post messages on our feedback forms and communicate with us by e-mail. We also review which of our pages visitors access and we collect information volunteered by visitors, such as survey answers and/or site registration information.

Please note that Rio Grande must always comply with state or federal law. In some cases, we are compelled by law to provide information that is specific to you or what you have purchased from Rio Grande.  In these cases we will only share the information we are required to.  However, rest assured that we will not share your information with third parties unless we are legally required to do so.

From time to time we may use the information we collect for our own marketing purposes, recognizing we've collected this information with your consent as you provided it to us.

  • If you give your postal address online, you may receive periodic mailings from Rio Grande with information about new products, services or upcoming educational or trade-specific events.
  • If you supply us with your telephone number, we may contact you with questions or follow-up information about orders you have placed online. also uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords and Facebook tracking cookies. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN), Facebook and Instagram. As always we deeply respect your privacy and are not collecting any identifiable information through the use of Google’s, Facebook's or any other 3rd party remarketing system.

If you do not want to receive mailings, phone calls or e-mail from us in the future, please just let us know.

—Our postal address is:

Rio Grande
7500 Bluewater Road NW
Albuquerque, NM 87121-1962 USA

—Call us toll-free at 800.545.6566

—Send e-mail using our contact form

Please feel free to review and correct your information at any time by calling 800.545.6566. If you have further questions regarding this privacy statement, just contact us by mail, phone or e-mail. We want you to rest assured that your information is always safe with us. Thanks!