Returns

Returns Policy - Domestic Customers
Rio Grande stands by its products with a free returns policy. If you're not completely satisfied with any product purchased from us, return it. We will...
Mon, 21 May, 2018 at 2:45 PM
How Returned Precious Metal and Milled Materials Are Credited
For domestic customers, returns postmarked within 10 days of the invoice date are accepted for full refund or Rio Grande credit based on the invoice price...
Mon, 18 Jan, 2016 at 5:16 PM
How to Process Your Return
Before returning an item, please review our complete Return Policy. You have several options for processing a return:   Free Online Ret...
Wed, 17 Feb, 2016 at 6:39 PM
Return of Lab Created Diamonds
Lab-Created Diamonds Rio Grande will only accept complete packages as returns. Please include: All lab-created diamonds originally sold in the packag...
Thu, 29 Jun, 2017 at 5:05 PM