Below are the shipping options available to our international customers.
Notes:
1. Orders are shipped on business days, Monday–Friday. Orders placed after the cut off time will be shipped the next business day. Business days are non-holiday Monday–Friday.
2. Transit time does not include the day an order is placed, holidays, Saturdays or Sundays.
3. The receiver/customer is responsible for customs duties and taxes on all international orders.
4. Delivery time shown is from our facility to your local customs office. Time is approximate and may vary depending on customs clearance.
5. Hazardous items cannot be shipped internationally.
Method of Shipping | |||||
Carrier | Service Level | Business days | Trackable | Notes | |
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UPS | Express Saver | Canada-Major Cities | 3–5 days | yes |
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Express Saver | Rural Canada | 3–5 days | yes |
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Worldwide Saver | All Other Countries | 3–5 days | yes |
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Standard | Canada Only | 7–10 days | yes | Customer required to process the customs clearance or broker functions | |
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FedEx | Priority | Canada-Major Cities | 3–5 days | yes |
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Priority | Rural Canada | 3–5 days | yes |
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Priority | All Other Countries | 3–6 days | yes |
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Economy | All Countries | 7–10 days | yes |
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DHL | Express | Canada-Major Cities | 3–5 days | yes |
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Express | Rural Canada | 3–5 days | yes |
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Express | All Other Countries | 3–6 days | yes |
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International US Postal Service | Express | All Countries | 7–10 days | yes |
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Priority | All Countries | 2–5 weeks | yes |
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International Small Pack: UPS/Postal Service with customs clearance & final delivery by the Postal Service | Some Countries* | 3–6 weeks | Some Countries* | Orders under $300.00 and under 3 pounds. Times vary per country. | |
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Freight Forwarder |
| Door to Door | 7–10 days | yes |
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| Door to Airport | 5–8 days | yes | Customer required to process the customs clearance or broker functions | |
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Freight Forwarder-Ocean |
| Door to Port ONLY | 5+ weeks | yes | Customer required to process the customs clearance or broker functions |
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Trucking |
| To Canada ONLY | 5–7 days | yes | Customer required to process the customs clearance or broker functions |
Below are the countries for which International Small Pack: UPS/Postal Service with customs clearance and final delivery by the Postal Service operates—tracking is available for these countries.
International Small Pack Countries | |
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Australia | Israel |
Belgium | Italy |
Brazil | Latvia |
Canada | Lithuania |
Croatia | Luxembourg |
Denmark | Malaysia |
Estonia | Malta |
Finland | Netherlands |
France | New Zealand |
Germany | Portugal |
Gibraltar | Singapore |
Great Britain | Spain |
Hungary | Sweden |
Ireland | Switzerland |