When you place an order online, you may choose to pay with any credit card you have recently used with us. Rio Grande’s systems are protected by a software firewall and Secure Sockets Layer (SSL) technology. This is the e-commerce standard for securing information that travels across the internet. We want you to know, however, that our security measures go beyond standard SSL.
Your credit card information is never actually stored by Rio Grande; the last four digits of your credit card number are stored as a "Profile ID" that is part of your user identity with us. Your sensitive information is stored outside of Rio on highly secure remote servers managed by CyberSource, an established financial institution specializing in electronic transactions. Each order you place transmits only your Profile ID across the internet. Fewer transmissions of your actual sensitive data means fewer opportunities for that information to be breached. This is the highest level of electronic commerce security currently available.
Rio Grande is committed to keeping your financial information secure throughout every transaction you make with us. We take this responsibility very seriously and have numerous physical, technical and procedural measures in place, constantly tested and updated, to guarantee a safe shopping experience both online or over the phone. The fact that Rio Grande has never had a security breach is testament to our vigilance in this area.