Occasionally, when your order contains custom-cut precious metal sheet and/or wire, the order will generate two charges. This is because the estimate generated at the time you ordered turns out to have been lower than the weight of the actual metal, once it was cut and weighed.

At the time you order and specify the size/length you want, our website provides an estimate of how much the custom-cut precious-metal item will cost and charges your credit card for that amount. Then, once the item is cut to your specifications, it is placed on a scale to determine its actual weight. The price is then calculated based on this weight.

If the weight is a little higher than was originally estimated, a second charge will show on your credit card. The total shown on the invoice you receive will equal the two charges to your credit card.