Rio Grande is no longer open to the public. Online shopping is available 24/7, business hours apply to phone lines only and orders ship during normal hours of operation.

Service Department


Customer Support

8am– 5pm MST

Technical Support

8am– 5pm MST

Gemstone Team

8am– 5pm MST


Rio Grande is closed on the following U.S. federal holidays:

  • New Year's Day (January 1)
  • Martin Luther King Jr. Day (third Monday in January)
  • Presidents' Day (third Monday in February)
  • Memorial Day (last Monday in May)
  • Independence Day (July 4)
  • Labor Day (first Monday in September)
  • Thanksgiving Day (fourth Thursday in November) ·
  • Christmas Day (December 25)