Rio Grande ships all orders Monday – Friday during normal business hours.
Free shipping applies to all eligible domestic orders over $250.00 and up to 10lbs in weight.
Orders that qualify for free shipping weighing 1.01–10.0 LBS will be sent via UPS Ground.
Exception: Eligible orders for AK and HI are those over $250.00 that qualify for free shipping weighing 1.01–5.0 LBS. These orders will be shipped via USPS Priority.
Orders that qualify for free shipping and that are 1 LB or less will be sent via USPS First Class (economy). If a customer does not have USPS in their area, packages may be sent via UPS ground to an approved street address only. If you are placing your order online, you may need to contact a customer service representative to assist you at 800.545.6566.
Customers that cannot receive packages from UPS Ground will not be eligible for free shipping.
Orders that contain a single eligible item or several eligible items qualify for free shipping. Adding non-eligible products to the same order will activate shipping charges for all items.
If your eligible item(s) meet(s) the requirements for free shipping, we suggest creating a separate order for your non-eligible items.
We are currently shipping UPS Ground orders in 1-3 business days. Economy mail will ship within 3-5 business days.