Ordering & Special Orders
At Rio Grande, you have several payment options. 1. Rio Grande Open Account If you are rated 1 or 2 with the Jewelers Board of Trade (JBT) or are rate...
Fri, 1 Jun, 2018 at 11:58 AM
Rio accepts payment only in USD (United States dollars). Export Funds are also accepted in U.S.
dollars only.
Thu, 10 Dec, 2015 at 2:41 PM
To view pricing and availability on most of our items, you must have an online account and be logged in. As a wholesale supplier to the jewelry industry, we...
Wed, 15 Nov, 2017 at 12:25 PM
It is rarely possible to change or cancel an order once it is placed due to the measures we take to meet our shipping guarantees. Once submitted, orders ...
Thu, 3 Mar, 2016 at 1:56 PM
If you don't find exactly what you're looking for, please contact us and give us the details; we'll open a special order inquiry for you and ...
Tue, 19 Jan, 2016 at 11:19 AM
Rio Grande sells diamonds only to members of the jewelry trade who have been established by Rio as qualified diamond buyers. To qualify as a diamond buyer, ...
Tue, 5 Apr, 2016 at 11:06 AM
Please visit our Impressions page for detailed information about our hot foil stamping and customization services.
Mon, 20 Nov, 2017 at 10:44 AM
Please visit our Impressions page for detailed information about our hot foil stamping and customization services.
Mon, 20 Nov, 2017 at 10:44 AM
We are happy that you are interested in our laser-engraving service. Unfortunately, this service is temporarily suspended while we replace our engraving eq...
Tue, 19 Jan, 2016 at 11:21 AM
Rio does not offer samples. Most of our items are pre-packaged and cannot be sent as samples; however, you can purchase any product to examine and handle, t...
Tue, 19 Jan, 2016 at 11:21 AM