Contact & Communication Information
When you place an order online, you may choose to pay with any credit card you have recently used with us. Rio Grande’s systems are protected by a software ...
Tue, 19 Jan, 2016 at 10:20 AM
Email: info@riogrande.com Our customer service teams will respond to email messages within 48 to 72 hours. Live Chat with a Customer Service Agent...
Mon, 10 Aug, 2020 at 4:07 PM
To start a chat with one of our service agents, look for the 'Live Help' button during our Live Chat hours, from 8 a.m. to 5 p.m. Mountain Time, ...
Thu, 11 Mar, 2021 at 2:58 PM
If you have questions about a specific product, need help with technical processes, or just aren't sure which piece of equipment is best for a particul...
Wed, 7 Feb, 2018 at 10:45 AM
To remove your name from one or more of our mailing lists, email us at info@riogrande.com and request to be removed from one or more mailings. You can also ...
Fri, 5 Feb, 2016 at 1:42 AM
If you are not receiving order confirmation emails, please first check your email settings. If you have an active spam blocker or filter operating for your ...
Fri, 5 Feb, 2016 at 1:44 AM
How to Participate Are you a #RioJeweler? Every day, #RioJewelers worldwide forge connections and find inspiration as they share photos of their pieces, pr...
Mon, 17 Dec, 2018 at 6:23 PM